Privacy
Privacy notice
How we use the details you share with us. Last updated 1 October 2026.
Who we are
Bespoke Luxury Travel plans private journeys in Africa from our studio at 21 Chiltern Street, London W1U 7PH, United Kingdom. You can reach us at plan@bespoke-luxury-travel.devany.app or on +44 00 0000 0000.
What we collect
When you send an enquiry we receive the details you enter: your name, email address, phone number if given, travel dates, number of travellers, budget range, interests and any notes. We also keep a record of our emails and calls with you while we plan your journey.
Why we use it
We use your details only to reply to your enquiry, prepare proposals and, if you travel with us, arrange and support your journey. We share necessary details with camps, airlines and guides only once you have asked us to book them. We do not sell your data and we do not add you to marketing lists without your consent.
How long we keep it
Enquiries that do not lead to a booking are deleted after 24 months. Booking records are kept for six years to meet accounting obligations.
Your rights
You may ask to see, correct or delete the information we hold about you, or object to how we use it, at any time by writing to us. You also have the right to complain to the Information Commissioner's Office.